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    Customer Support & FAQ

    Customer Support & FAQ

    How can we help?

    Welcome to Urban Little. We are dedicated to providing exquisite princess attire and styling support for your child's special occasions.

    Order & Shipping Inquiries

    Orders are processed within 1-2 business days. Sizing or modification requests can be accommodated if sent within 1 hour of placing the order.

    Contact Us

    Need help selecting the perfect size or custom fit details? Email us at support@urbanlittle.com. Our customer concierge team responds within 12-24 hours.

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    Customer Support & FAQ

    How can we help?

    Welcome to Urban Little. We are dedicated to providing exquisite princess attire and styling support for your child's special occasions.

    Order & Shipping Inquiries

    Orders are processed within 1-2 business days. Sizing or modification requests can be accommodated if sent within 1 hour of placing the order.

    Contact Us

    Need help selecting the perfect size or custom fit details? Email us at support@urbanlittle.com. Our customer concierge team responds within 12-24 hours.

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    Urban Little Sizing Guide

    Please use this chart to find the best fit for our minimalist collection. Sizing is based on standard US adult dimensions.

    Men & Women Tops & Outerwear

    Size Chest (in) Waist (in) Sleeve (in)
    XS 32" - 34" 26" - 28" 31.5"
    S 35" - 37" 29" - 31" 32.5"
    M 38" - 40" 32" - 34" 33.5"
    L 41" - 43" 35" - 37" 34.5"
    XL 44" - 46" 38" - 40" 35.5"
    XXL 47" - 49" 41" - 43" 36.5"

    Bottoms & Trousers

    Size Waist (in) Hips (in) Inseam (in)
    XS 28" 34" 30"
    S 30" 36" 30"
    M 32" 38" 31"
    L 34" 40" 31"
    XL 36" 42" 32"
    XXL 38" 44" 32"

    *Measurements are in inches. Standard US adult sizing. For relaxed looks, select your usual size. For a more fitted silhouette, size down.

    Domestic Shipping (United States Only)

    We deliver exclusively within the United States. We do not offer international shipping at this time.

    • Standard US Delivery (5–7 business days): $5.99 (FREE for orders over $75 USD)
    • Expedited Shipping (2–3 business days): $12.99
    • Overnight Express (1 business day): $24.99

    Orders are processed and shipped Monday through Friday. Order cutoff time is 12:00 PM CST. Orders placed after the cutoff or on weekends will ship the following business day.

    Returns & Exchanges

    We accept returns within 30 days of purchase. Items must be unworn, unwashed, and returned in their original packaging with all tags attached.

    Refunds are processed back to the original payment method within 5–7 business days after your returned parcel is received at our domestic warehouse.

    Drop Us A Line

    We’re happy to answer any questions you have or provide you with an estimate. Just send us a message in the form below with any questions you may have.

    Thanks for contacting us. We'll get back to you as soon as possible.

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